Biscit Issues Service Update
London, 3 October 2006 - Telecoms and superfast broadband provider Biscit today announces its rolling 3-month service record covering the period July 1 - September 30, 2006. The results demonstrate a total commitment to customer service and underline the company's compelling customer-centric policy.
Biscit's network backbone uptime for July, August and September were respectively 99.7%, 99.8% and 98%. Service uptime for the same months were 99.89%, 99.62% and 99.91%, and average waiting time for customers calling Biscit's London-based customer support centre was 1.3min, 1.2min and 1.5mins.
Hugh Paterson, Biscit's CEO, comments: "These excellent stats result from our strategic positioning as an exemplary broadband service provider. Going forward, we will strive to maintain and further improve these results."
About Biscit
Biscit is a leading provider of advanced Internet and telecoms products and services. Delivering the online world to thousands of enterprise and residential customers, the company is committed to providing the highest level of network service to each customer every minute-of-the-year. Biscit is a communications and broadband centre-of-excellence. Its flagship voice and broadband bundle freeMAX competes directly with Carphone Warehouse's Talk Talk and is available now, nationwide. Visit www.biscit.net for further information.
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Media enquiries, please contact Robyn Sandler of Biscit:
Telephone: 0870 383 0030 option 9, ext. 703, Email rsandler@biscit.net
